How hard is it to cancel Brevo (brevo.com)?

Subscriptions renew automatically unless you close your account or notify Brevo of termination prior to the renewal date, a self-serve account-close path. Termination takes effect at the end of the ongoing subscription, and Brevo will not refund any prepaid or unused fees. Brevo may also terminate accounts inactive for 6+ months. Operated from France (ex-Sendinblue).

How to cancel Brevo (brevo.com)

• Channels: online (self-serve)
• Official cancellation page: https://www.brevo.com/legal/termsofuse/
• Pause/freeze: not offered. No pause/freeze documented; subscriptions auto-renew unless you close your account or notify of termination before the renewal date.
• Refund policy: https://www.brevo.com/legal/termsofuse/
• Account/data deletion: Brevo may terminate an account after 6 months of inactivity; account/data handled per the privacy policy.

Evidence

• Brevo | Terms of Use (accessed 2026-06-13)
• Last reviewed 2026-06-13 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Brevo (brevo.com), Cancellation Friction Index (FR).” CES-1.1. https://www.cancelatlas.com/c/brevo (CC BY-SA 4.0).

See Brevo (brevo.com) in the full index -> · How we score · Open data