How hard is it to cancel Brevo (brevo.com)?

Subscriptions renew automatically unless you close your account or notify Brevo of termination prior to the renewal date — a self-serve account-close path. Termination takes effect at the end of the ongoing subscription, and Brevo will not refund any prepaid or unused fees. Brevo may also terminate accounts inactive for 6+ months. Operated from France (ex-Sendinblue).

How to cancel Brevo (brevo.com)

• Channels: online (self-serve)
• Official cancellation page: https://www.brevo.com/legal/termsofuse/
• Pause/freeze: not offered. No pause/freeze documented; subscriptions auto-renew unless you close your account or notify of termination before the renewal date.
• Refund policy: https://www.brevo.com/legal/termsofuse/
• Account/data deletion: Brevo may terminate an account after 6 months of inactivity; account/data handled per the privacy policy.

Evidence

• {'title': 'Brevo | Terms of Use (accessed 2026-06-13)', 'url': 'https://www.brevo.com/legal/termsofuse/'}
• Last reviewed 2026-06-13 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Brevo (brevo.com) — Cancellation Friction Index (FR).” CES-1.1. https://www.cancelatlas.com/c/brevo (CC BY-SA 4.0).

See Brevo (brevo.com) in the full index -> · How we score · Open data