Meal kits & food · US
How hard is it to cancel Bottomless?
Bottomless scores 64/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), email, phone.
Bottomless subscribers can cancel their subscription online by navigating to the Settings tab in the subscription portal and selecting Cancel Subscription, which stops all future automatic ordering. Account closure (as opposed to subscription cancellation) requires contacting support via email ([email protected]) or phone ((206) 260-0782), with founders personally reviewing requests. No prorated refunds are issued for the current billing period; the subscription remains active until the paid term ends. A pause feature is available for subscribers who want to suspend ordering temporarily without fully canceling.
How to cancel Bottomless
- Channels: online (self-serve), email, phone
- Official cancellation page: https://support.bottomless.com/en/articles/915776
- Pause/freeze: available — Subscribers can pause automatic ordering indefinitely from the Settings tab at bottomless.com/account, selecting a resume date via a calendar picker. Pausing is distinct from cancellation and preserves the account.
- Account/data deletion: Account termination may result in destruction of account-associated content per the Terms of Service. No dedicated CCPA/GDPR data-deletion request form is publicly documented; users must contact [email protected] or [email protected] to close their account. https://www.bottomless.com/terms-of-service.html
Evidence
- {'title': 'How do I cancel my account? – Bottomless Support (accessed 2026-06-06)', 'url': 'https://support.bottomless.com/en/articles/915776'}
- {'title': 'How to cancel the subscription – Bottomless Subscriptions (accessed 2026-06-06)', 'url': 'https://subscriptions.bottomless.com/en/articles/912896'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Bottomless — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/bottomless-us (CC BY-SA 4.0).
See Bottomless in the full index -> · How we score · Open data