Documented-Policy tier only. This score rates how clearly Book of the Month's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

71/ 100 · B

Apparel & beauty boxes · US

How hard is it to cancel Book of the Month?

Book of the Month scores 71/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), phone, email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade B

Book of the Month members can cancel their subscription online via their account, by phone at 1-888-784-2670 (M-F 9am-5pm EST), or by emailing [email protected]. The cancellation flow is multi-step and presents a pause option before confirming cancellation. After cancellation, unused credits remain redeemable for 60 days before expiring. Refunds on membership fees are available only for members who have shipped 0-1 boxes and request within 90 days of the charge; no refunds are issued after 2 or more boxes have shipped.

How to cancel Book of the Month

  • Channels: online (self-serve), phone, email
  • Official cancellation page: https://www.bookofthemonth.com/help-center/adjust-my-membership/how-do-i-cancel-my-membership
  • Pause/freeze: available — Members can pause for 1, 2, or 3 months from the account settings. Credits are retained and accessible during the pause period.
  • Account/data deletion: Account deletion requires cancellation first. Personal data deletion requests can be submitted via the DataGrail Privacy Request Center at preferences.bookofthemonth.com. Members may also contact [email protected]. https://preferences.bookofthemonth.com/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Book of the Month — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/book-of-the-month-us (CC BY-SA 4.0).

See Book of the Month in the full index -> · How we score · Open data

Earned it? Show your grade

Book of the Month grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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