How hard is it to cancel Book of the Month?

Book of the Month members can cancel their subscription online via their account, by phone at 1-888-784-2670 (M-F 9am-5pm EST), or by emailing [email protected]. The cancellation flow is multi-step and presents a pause option before confirming cancellation. After cancellation, unused credits remain redeemable for 60 days before expiring. Refunds on membership fees are available only for members who have shipped 0-1 boxes and request within 90 days of the charge; no refunds are issued after 2 or more boxes have shipped.

How to cancel Book of the Month

• Channels: online (self-serve), phone, email
• Official cancellation page: https://www.bookofthemonth.com/help-center/adjust-my-membership/how-do-i-cancel-my-membership
• Pause/freeze: available, Members can pause for 1, 2, or 3 months from the account settings. Credits are retained and accessible during the pause period.
• Account/data deletion: Account deletion requires cancellation first. Personal data deletion requests can be submitted via the DataGrail Privacy Request Center at preferences.bookofthemonth.com. Members may also contact [email protected]. https://preferences.bookofthemonth.com/

Evidence

• How do I cancel my membership? – Book of the Month Help Center (accessed 2026-06-06)
• Can I keep my credits if I cancel/pause? – Book of the Month Help Center (accessed 2026-06-06)
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Book of the Month, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/book-of-the-month-us (CC BY-SA 4.0).

See Book of the Month in the full index -> · How we score · Open data

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