Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Boo's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

42/ 100 · D

Dating apps · US

How hard is it to cancel Boo?

Boo scores 42/100 (grade D) for how clearly it documents cancellation in the US — a poorly documented cancellation policy. Cancellation is available via in-app, email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade D

Boo subscriptions are managed through the App Store (iOS) or Google Play (Android); cancellation is handled entirely within those platform settings, not through Boo directly. For web/Stripe-purchased subscriptions, users must contact Boo support via in-app feedback or [email protected]. Boo states it cannot directly issue refunds, deferring all refund decisions to Apple or Google; no proration or notice-period terms are disclosed. Account deletion enters a 30-day pending window, with immediate permanent deletion available on request by email.

How to cancel Boo

  • Channels: in-app, email
  • Official cancellation page: https://boo.world/faq
  • Pause/freeze: available — Boo offers an 'Account Pause' feature that hides your profile from new users and blocks incoming messages/likes, but billing is not mentioned as paused — it is a visibility/activity pause only, not a billing freeze.
  • Account/data deletion: Account deletion is initiated in Settings > My Account. Full deletion occurs after a 30-day grace period (recoverable by logging back in). For immediate permanent deletion, email [email protected] with your Boo ID and email address; this is irreversible. https://boo.world/faq

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Boo — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/boo (CC BY-SA 4.0).

See Boo in the full index -> · How we score · Open data