Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Boo's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

42/ 100 · D

Dating apps · US

How hard is it to cancel Boo?

Boo scores 42/100 (grade D) for how clearly it documents cancellation in the US, a poorly documented cancellation policy. Cancellation is available via in-app, email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade D

Boo subscriptions are managed through the App Store (iOS) or Google Play (Android); cancellation is handled entirely within those platform settings, not through Boo directly. For web/Stripe-purchased subscriptions, users must contact Boo support via in-app feedback or [email protected]. Boo states it cannot directly issue refunds, deferring all refund decisions to Apple or Google; no proration or notice-period terms are disclosed. Account deletion enters a 30-day pending window, with immediate permanent deletion available on request by email.

How to cancel Boo

  • Channels: in-app, email
  • Official cancellation page: https://boo.world/faq
  • Pause/freeze: available, Boo offers an 'Account Pause' feature that hides your profile from new users and blocks incoming messages/likes, but billing is not mentioned as paused, it is a visibility/activity pause only, not a billing freeze.
  • Account/data deletion: Account deletion is initiated in Settings > My Account. Full deletion occurs after a 30-day grace period (recoverable by logging back in). For immediate permanent deletion, email [email protected] with your Boo ID and email address; this is irreversible. https://boo.world/faq

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Boo, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/boo (CC BY-SA 4.0).

See Boo in the full index -> · How we score · Open data