Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Bodytech's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

60/ 100 · C

Gym & fitness · CO

How hard is it to cancel Bodytech?

Bodytech scores 60/100 (grade C) for how clearly it documents cancellation in the CO — a partially documented cancellation policy with notable gaps. Cancellation is available via in person, letter, email.

Last reviewed 2026-06-16 · Documented-Policy tier · grade C

Bodytech Colombia members cancel by written request presented at the relevant branch and must be current on payments; monthly credit-card-debit and virtual (nutrition) plans require 5 days' notice before the debit date, including via [email protected] for virtual services. Plans are sold either without lock-in (sin permanencia) or with a 1-year minimum term (con permanencia), and cancelling a permanencia plan early triggers a penalty equal to the values subsidized by Bodytech. On termination Bodytech reimburses the value of the member's unused/pending days relative to the contracted term. The contract provides a strong freeze (congelacion) right: up to 30 days per freeze with the first two per year free and 25% of frozen-day value thereafter. Colombia's SIC has previously sanctioned Bodytech over unclear indefinite-renewal wording on some no-lock-in plans.

How to cancel Bodytech

  • Channels: in person, letter, email
  • Official cancellation page: https://d2c63ggyiape88.cloudfront.net/paginas-web/bodytech-col/legal/TERMINOS-Y-CONDICIONES-PRESTACION-DE-SERVICIO.pdf
  • Pause/freeze: available — Freeze (congelacion) of up to 30 calendar days per freeze with an unlimited number of freezes; the first two per calendar year are free (from the affiliation date, non-cumulative across years), and from the third freeze in the same year it costs 25% of the value of the frozen days; freezing a permanencia plan extends the term.
  • Account/data deletion: Personal data is handled under the Politica de Tratamiento de Datos Personales in line with Colombia's Habeas Data law (Ley 1581); written authorization is required and minors need parental consent. https://bodytech.com.co/poltica-de-tratamiento-de-datos-personales

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Bodytech — Cancellation Friction Index (CO).” CES-1.1. https://www.cancelatlas.com/c/bodytech-co (CC BY-SA 4.0).

See Bodytech in the full index -> · How we score · Open data