Personal finance & fintech · ES
How hard is it to cancel Bnext?
Bnext scores 67/100 (grade C) for how clearly it documents cancellation in the ES, a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, online (self-serve).
Bnext accounts are closed self-serve in the Bnext app via Personal Data > Delete account, or by submitting a cancellation form; closing the account is free and any remaining funds are transferred to a provided IBAN. Bnext is winding down its consumer accounts, with web/app access ending 2026-04-13, so existing users must close before then.
How to cancel Bnext
- Channels: in-app, online (self-serve)
- Official cancellation page: https://ayudatarjetabnext.bnext.es/hc/es/articles/33871829317149-Comunicacion-Cierre-Bnext
- Pause/freeze: not offered.
- Account/data deletion:
Evidence
- Comunicacion Cierre Bnext — Ayuda Bnext (official)
- Bnext legal
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Bnext, Cancellation Friction Index (ES).” CES-1.1. https://www.cancelatlas.com/c/bnext-es (CC BY-SA 4.0).