Fintech / Neobank · ES
How hard is it to cancel Bnext?
Bnext scores 67/100 (grade C) for how clearly it documents cancellation in the ES — a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, online (self-serve).
Bnext accounts are closed self-serve in the Bnext app via Personal Data > Delete account, or by submitting a cancellation form; closing the account is free and any remaining funds are transferred to a provided IBAN. Bnext is winding down its consumer accounts, with web/app access ending 2026-04-13, so existing users must close before then.
How to cancel Bnext
- Channels: in-app, online (self-serve)
- Official cancellation page: https://ayudatarjetabnext.bnext.es/hc/es/articles/33871829317149-Comunicacion-Cierre-Bnext
- Pause/freeze: not offered.
- Account/data deletion:
Evidence
- Comunicacion Cierre Bnext — Ayuda Bnext (official)
- Bnext legal
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Bnext — Cancellation Friction Index (ES).” CES-1.1. https://www.cancelatlas.com/c/bnext-es (CC BY-SA 4.0).