Streaming · TR
How hard is it to cancel BluTV?
BluTV scores 72/100 (grade B) for how clearly it documents cancellation in the TR — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app.
BluTV (rebranded as Max in Turkey on April 15, 2025) can be cancelled online via the account page on the website (web/mobile-web only — not available in the mobile app); in-app purchase subscribers cancel through Apple iTunes or Google Play. There is no commitment period and no cancellation fee. Cancellation takes effect at the end of the current billing period, so access continues until that date and no refund or proration is issued for the remaining period. To avoid the next charge, cancellation must be completed before the next billing date.
How to cancel BluTV
- Channels: online (self-serve), in-app
- Official cancellation page: https://help.hbomax.com/tr-tr/answer/detail/000002526
- Pause/freeze: not offered. No pause or freeze option is documented. The only options are to keep the subscription active (auto-renews) or cancel outright (access continues until the end of the current billing period).
- Account/data deletion: Users can submit KVKK (Turkish data protection law) deletion requests by email to [email protected] from their registered address, via registered electronic mail (KEP) at [email protected], by post with wet signature and ID copy, or in person with valid ID. Data must be deleted within 30 days. Note: account records may be retained up to 10 years per Turkish Commercial Code. https://www.blutv.com/int/aydinlatma-ilkeleri
Evidence
- {'title': 'HBO Max (Turkey) — cancel subscription help (accessed 2026-06-07)', 'url': 'https://help.hbomax.com/tr-tr/answer/detail/000002526'}
- {'title': 'HBO Max aboneliğinizi sonlandırma – Yardım Merkezi (accessed 2026-06-06)', 'url': 'https://help.hbomax.com/tr-tr/answer/detail/000002526'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “BluTV — Cancellation Friction Index (TR).” CES-1.1. https://www.cancelatlas.com/c/blutv-tr (CC BY-SA 4.0).
See BluTV in the full index -> · How we score · Open data
Earned it? Show your grade
BluTV grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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