Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Bluehost's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

68/ 100 · C

Web hosting & domains · US

How hard is it to cancel Bluehost?

Bluehost scores 68/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), phone.

Last reviewed 2026-06-05 · Documented-Policy tier · grade C

Turn off Auto-Renew in the Renewal Center online, or contact support (24/7 chat; phone 7am-midnight EST) to cancel. 30-day money-back guarantee on annual Shared/VPS/Dedicated hosting ONLY — not monthly, Cloud, domains, add-ons, or setup fees; renewals aren't refundable after 30 days. A bundled free domain has a $15.99 non-refundable fee (you keep the domain). Refund line: 844-303-1810.

How to cancel Bluehost

  • Channels: online (self-serve), phone
  • Official cancellation page: https://www.bluehost.com/help/article/how-to-cancel-my-hosting-account
  • Pause/freeze: not offered. No pause. Turning off auto-renew ends hosting at term end and takes your site offline; back up files/databases first.
  • Refund policy: https://www.bluehost.com/help/article/refundpolicy
  • Account/data deletion: Cancelling hosting takes your site offline and your files/databases may be deleted after the account closes — back up first. A bundled free domain has a $15.99 non-refundable fee deducted so you keep the domain; domains and add-ons aren't covered by the 30-day refund. Account/data deletion is a separate privacy request.

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Bluehost — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/bluehost (CC BY-SA 4.0).

See Bluehost in the full index -> · How we score · Open data