Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Bluehost's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

68/ 100 · C

Developer tools · US

How hard is it to cancel Bluehost?

Bluehost scores 68/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), phone.

Last reviewed 2026-06-05 · Documented-Policy tier · grade C

Turn off Auto-Renew in the Renewal Center online, or contact support (24/7 chat; phone 7am-midnight EST) to cancel. 30-day money-back guarantee on annual Shared/VPS/Dedicated hosting ONLY, not monthly, Cloud, domains, add-ons, or setup fees; renewals aren't refundable after 30 days. A bundled free domain has a $15.99 non-refundable fee (you keep the domain). Refund line: 844-303-1810.

How to cancel Bluehost

  • Channels: online (self-serve), phone
  • Official cancellation page: https://www.bluehost.com/help/article/how-to-cancel-my-hosting-account
  • Pause/freeze: not offered. No pause. Turning off auto-renew ends hosting at term end and takes your site offline; back up files/databases first.
  • Refund policy: https://www.bluehost.com/help/article/refundpolicy
  • Account/data deletion: Cancelling hosting takes your site offline and your files/databases may be deleted after the account closes, back up first. A bundled free domain has a $15.99 non-refundable fee deducted so you keep the domain; domains and add-ons aren't covered by the 30-day refund. Account/data deletion is a separate privacy request.

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Bluehost, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/bluehost (CC BY-SA 4.0).

See Bluehost in the full index -> · How we score · Open data