Business formation · US
How hard is it to cancel Bizee (formerly Incfile)?
Bizee (formerly Incfile) scores 49/100 (grade D) for how clearly it documents cancellation in the US — a poorly documented cancellation policy. Cancellation is available via email.
Cancellation is handled through Bizee support (its help center documents how to cancel the registered-agent service); there is no clean one-click self-serve cancel. Before cancelling registered-agent service you must appoint a replacement registered agent with the state, or your LLC risks losing good standing. The annual registered-agent fee is non-refundable once the service period has started and Bizee does not prorate unused months. For other (formation) services a refund is possible only if requested before payment/paperwork has been submitted to the state or government agency (typically within ~24 hours of order); after submission, refunds are not available.
How to cancel Bizee (formerly Incfile)
- Channels: email
- Official cancellation page: https://incfile.zendesk.com/hc/en-us/articles/36717644942747-How-to-cancel-the-registered-agent-service
- Pause/freeze: not offered. No pause/freeze documented.
- Refund policy: https://incfile.zendesk.com/hc/en-us/articles/4407651983003-Domain-and-Email-Cancelation-and-Refund-Policies
- Account/data deletion: Account/data requests handled by Bizee support; formation and registered-agent records retained per state/legal requirements.
Evidence
- {'title': 'How to cancel the registered agent service — Bizee (Incfile) Customer Support (accessed 2026-06-12)', 'url': 'https://incfile.zendesk.com/hc/en-us/articles/36717644942747-How-to-cancel-the-registered-agent-service'}
- {'title': 'Domain and Email Cancelation and Refund Policies — Bizee (Incfile) Customer Support (accessed 2026-06-12)', 'url': 'https://incfile.zendesk.com/hc/en-us/articles/4407651983003-Domain-and-Email-Cancelation-and-Refund-Policies'}
- Last reviewed 2026-06-12 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Bizee (formerly Incfile) — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/bizee (CC BY-SA 4.0).
See Bizee (formerly Incfile) in the full index -> · How we score · Open data