Business formation & legal · US
How hard is it to cancel Bizee (formerly Incfile)?
Bizee (formerly Incfile) scores 49/100 (grade D) for how clearly it documents cancellation in the US, a poorly documented cancellation policy. Cancellation is available via email.
Cancellation is handled through Bizee support (its help center documents how to cancel the registered-agent service); there is no clean one-click self-serve cancel. Before cancelling registered-agent service you must appoint a replacement registered agent with the state, or your LLC risks losing good standing. The annual registered-agent fee is non-refundable once the service period has started and Bizee does not prorate unused months. For other (formation) services a refund is possible only if requested before payment/paperwork has been submitted to the state or government agency (typically within ~24 hours of order); after submission, refunds are not available.
How to cancel Bizee (formerly Incfile)
- Channels: email
- Official cancellation page: https://incfile.zendesk.com/hc/en-us/articles/36717644942747-How-to-cancel-the-registered-agent-service
- Pause/freeze: not offered. No pause/freeze documented.
- Refund policy: https://incfile.zendesk.com/hc/en-us/articles/4407651983003-Domain-and-Email-Cancelation-and-Refund-Policies
- Account/data deletion: Account/data requests handled by Bizee support; formation and registered-agent records retained per state/legal requirements.
Evidence
- How to cancel the registered agent service — Bizee (Incfile) Customer Support (accessed 2026-06-12)
- Domain and Email Cancelation and Refund Policies — Bizee (Incfile) Customer Support (accessed 2026-06-12)
- Last reviewed 2026-06-12 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Bizee (formerly Incfile), Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/bizee (CC BY-SA 4.0).
See Bizee (formerly Incfile) in the full index -> · How we score · Open data