How hard is it to cancel Billie?

Billie subscribers can cancel at any time by logging into their account portal and following the cancellation steps, or by emailing [email protected]. Shipments can also be skipped for 1–3 months or delivery frequency adjusted without canceling. Cancellations must be made before the next shipment processes, as Billie does not issue refunds for orders already packed or shipped. Unused items in original packaging may be returned within 45 days for a refund; shipping costs are non-refundable.

How to cancel Billie

• Channels: online (self-serve), email
• Official cancellation page: https://mybillie.com/pages/faq
• Pause/freeze: available — Subscribers can skip shipments for 1, 2, or 3 months and adjust delivery frequency (monthly, every 2 months, etc.) directly in the account portal without canceling.
• Account/data deletion: Privacy policy at mybillie.com/pages/privacy-policy covers data rights. Account can be deleted by terminating the account per Terms of Use. For data deletion requests, contact [email protected]. https://mybillie.com/pages/privacy-policy

Evidence

• {'title': 'Billie | FAQ (accessed 2026-06-06)', 'url': 'https://mybillie.com/pages/faq'}
• {'title': 'Billie | Terms of Sale (accessed 2026-06-06)', 'url': 'https://mybillie.com/pages/terms-of-sale'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Billie — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/billie-us (CC BY-SA 4.0).

See Billie in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/billie-us"><img src="https://www.cancelatlas.com/share/badges/billie-us.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>