News & publishing · de
How hard is it to cancel Bild+?
Bild+ scores 57/100 (grade C) for how clearly it documents cancellation in the de — a partially documented cancellation policy with notable gaps. Cancellation is available via email, phone, postal mail, app-store.
BILDplus is concluded online so Germany's Kundigungsbutton law (since 01.07.2022) requires an online cancel button, but multiple consumer sources report no reliable self-serve cancellation, especially for card/PayPal payers, with the former in-account cancel form removed; cancellation is pushed to email ([email protected] / [email protected]), post (Axel Springer SE, Digitaler Kundenservice BILDplus, 10888 Berlin) or hotline, while App/Play-store subscriptions are cancelled there. The abo auto-renews for the minimum-term period unless cancelled in text form 7 days before the term ends. A statutory 14-day Widerrufsrecht applies, exercised by email or letter, with the standard digital-content caveat that the right can lapse once consumption begins with consent. Caveat: bild.de blocks crawlers, so the exact cancel/AGB/Widerruf URLs on bild.de could not be machine-verified and only the Axel Springer privacy portal URL is directly confirmed; a likely Kundigungsbutton compliance gap is worth flagging and warrants human browser verification.
How to cancel Bild+
- Channels: email, phone, postal mail, app-store
- Official cancellation page: https://kundenservice.auth.axelspringer.de/datenschutz?layout=spbild
- Pause/freeze: not offered. No pause documented; the BILDplus abo auto-renews and must be cancelled in text form 7 days before the term ends.
- Refund policy: https://kundenservice.auth.axelspringer.de/datenschutz?layout=spbild
- Account/data deletion: Axel Springer customer-service portal Datenschutzerklarung covers GDPR rights including erasure. https://kundenservice.auth.axelspringer.de/datenschutz?layout=spbild
Evidence
- Axel Springer Kundenservice - Datenschutzerklarung (BILD layout) (accessed 2026-06-16)
- BILDplus Allgemeine Geschaftsbedingungen (AGB) - PDF mirror, 7-day Kundigungsfrist clause (accessed 2026-06-16)
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Bild+ — Cancellation Friction Index (de).” CES-1.1. https://www.cancelatlas.com/c/bild-plus-de (CC BY-SA 4.0).