News & publishing · de
How hard is it to cancel Bild+?
Bild+ scores 57/100 (grade C) for how clearly it documents cancellation in the de, a partially documented cancellation policy with notable gaps. Cancellation is available via email, phone, postal mail, app-store.
BILDplus is concluded online so Germany's Kundigungsbutton law (since 01.07.2022) requires an online cancel button, but multiple consumer sources report no reliable self-serve cancellation, especially for card/PayPal payers, with the former in-account cancel form removed; cancellation is pushed to email ([email protected] / [email protected]), post (Axel Springer SE, Digitaler Kundenservice BILDplus, 10888 Berlin) or hotline, while App/Play-store subscriptions are cancelled there. The abo auto-renews for the minimum-term period unless cancelled in text form 7 days before the term ends. A statutory 14-day Widerrufsrecht applies, exercised by email or letter, with the standard digital-content caveat that the right can lapse once consumption begins with consent. Caveat: bild.de blocks crawlers, so the exact cancel/AGB/Widerruf URLs on bild.de could not be machine-verified and only the Axel Springer privacy portal URL is directly confirmed; a likely Kundigungsbutton compliance gap is worth flagging and warrants human browser verification.
How to cancel Bild+
- Channels: email, phone, postal mail, app-store
- Official cancellation page: https://kundenservice.auth.axelspringer.de/datenschutz?layout=spbild
- Pause/freeze: not offered. No pause documented; the BILDplus abo auto-renews and must be cancelled in text form 7 days before the term ends.
- Refund policy: https://kundenservice.auth.axelspringer.de/datenschutz?layout=spbild
- Account/data deletion: Axel Springer customer-service portal Datenschutzerklarung covers GDPR rights including erasure. https://kundenservice.auth.axelspringer.de/datenschutz?layout=spbild
Evidence
- Axel Springer Kundenservice - Datenschutzerklarung (BILD layout) (accessed 2026-06-16)
- BILDplus Allgemeine Geschaftsbedingungen (AGB) - PDF mirror, 7-day Kundigungsfrist clause (accessed 2026-06-16)
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Bild+, Cancellation Friction Index (de).” CES-1.1. https://www.cancelatlas.com/c/bild-plus-de (CC BY-SA 4.0).