Apparel & beauty boxes · UK
How hard is it to cancel Beauty Pie?
Beauty Pie scores 72/100 (grade B) for how clearly it documents cancellation in the UK — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app, phone, email.
Beauty Pie members can cancel online at any time via the 'Membership & Billing' section of their account, or through the mobile app under Me > Settings > Membership Management. Phone (+44 808 164 8264) and email ([email protected]) cancellation are also accepted. A 14-day cooling-off period applies to new purchases and renewals, with a full refund if no products were ordered using the membership; if orders were placed during that window, a pro-rated deduction may apply. Monthly members must complete a 3-month minimum term before cancelling; annual members can cancel auto-renewal at any time and their membership runs to the end of the paid period.
How to cancel Beauty Pie
- Channels: online (self-serve), in-app, phone, email
- Official cancellation page: https://beautypiehelp.zendesk.com/hc/en-gb/articles/360021483459-HOW-DO-I-CANCEL-MY-MEMBERSHIP
- Pause/freeze: available — Beauty Pie's UK help center lists a FAQ article titled 'CAN I PAUSE/FREEZE MY MEMBERSHIP?' indicating a pause option exists, but the full details of the mechanism are not publicly accessible without an account login.
- Account/data deletion: UK GDPR erasure requests handled by email to [email protected] or in writing to the Data Privacy Team at 1 Wells Street, London W1T 3PQ. Responses within one month. https://www.beautypie.com/legal/privacy-policy
Evidence
- {'title': 'HOW DO I CANCEL MY MEMBERSHIP? – BEAUTY PIE UK (accessed 2026-06-06)', 'url': 'https://beautypiehelp.zendesk.com/hc/en-gb/articles/360021483459-HOW-DO-I-CANCEL-MY-MEMBERSHIP'}
- {'title': 'Terms & Conditions | BEAUTY PIE (accessed 2026-06-06)', 'url': 'https://www.beautypie.com/legal/terms-and-conditions'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Beauty Pie — Cancellation Friction Index (UK).” CES-1.1. https://www.cancelatlas.com/c/beauty-pie-uk (CC BY-SA 4.0).
See Beauty Pie in the full index -> · How we score · Open data
Earned it? Show your grade
Beauty Pie grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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<a href="https://www.cancelatlas.com/c/beauty-pie-uk"><img src="https://www.cancelatlas.com/share/badges/beauty-pie-uk.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>