Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Beauty Pie's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

72/ 100 · B

Apparel & beauty · UK

How hard is it to cancel Beauty Pie?

Beauty Pie scores 72/100 (grade B) for how clearly it documents cancellation in the UK, a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app, phone, email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade B

Beauty Pie members can cancel online at any time via the 'Membership & Billing' section of their account, or through the mobile app under Me > Settings > Membership Management. Phone (+44 808 164 8264) and email ([email protected]) cancellation are also accepted. A 14-day cooling-off period applies to new purchases and renewals, with a full refund if no products were ordered using the membership; if orders were placed during that window, a pro-rated deduction may apply. Monthly members must complete a 3-month minimum term before cancelling; annual members can cancel auto-renewal at any time and their membership runs to the end of the paid period.

How to cancel Beauty Pie

  • Channels: online (self-serve), in-app, phone, email
  • Official cancellation page: https://beautypiehelp.zendesk.com/hc/en-gb/articles/360021483459-HOW-DO-I-CANCEL-MY-MEMBERSHIP
  • Pause/freeze: available, Beauty Pie's UK help center lists a FAQ article titled 'CAN I PAUSE/FREEZE MY MEMBERSHIP?' indicating a pause option exists, but the full details of the mechanism are not publicly accessible without an account login.
  • Account/data deletion: UK GDPR erasure requests handled by email to [email protected] or in writing to the Data Privacy Team at 1 Wells Street, London W1T 3PQ. Responses within one month. https://www.beautypie.com/legal/privacy-policy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Beauty Pie, Cancellation Friction Index (UK).” CES-1.1. https://www.cancelatlas.com/c/beauty-pie-uk (CC BY-SA 4.0).

See Beauty Pie in the full index -> · How we score · Open data

Earned it? Show your grade

Beauty Pie grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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