Fitness & audio apps · US
How hard is it to cancel Beachbody (BODi)?
Beachbody (BODi) scores 68/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), in-app, phone.
BODi subscriptions can be cancelled online via My Account > Memberships & Subscriptions, through the iOS App Store or Google Play Store, or by calling customer service. If you cancel outright, access ends immediately; if you turn off auto-renew, access continues through the end of your billing period. A 31-day Money Back Guarantee applies to the initial subscription term only — renewals are not refunded. Multiple retention-prompt screens are reported during the online cancellation flow.
How to cancel Beachbody (BODi)
- Channels: online (self-serve), in-app, phone
- Official cancellation page: https://faq.bodi.com/us/en/help?a=Subscription-Cancellation-and-Refund-Policy---id--UkzlxgodHx0lOWsInMq1d
- Pause/freeze: not offered. No pause or freeze option is documented on official BODi support pages; the only options are cancel (immediate access end) or turn off auto-renew (access through end of billing cycle).
- Refund policy: https://faq.bodi.com/us/en/help?a=Subscription-Cancellation-and-Refund-Policy---id--UkzlxgodHx0lOWsInMq1d
- Account/data deletion: BODi retains workout history and account data after cancellation (accessible if you resubscribe). Users can submit a deletion request under GDPR/CCPA/CPRA rights via an online privacy request form. No specific retention period is publicly disclosed. https://faq.bodi.com/us/en/gdpr-form
Evidence
- {'title': 'How to Cancel Subscriptions | BODi Support (accessed 2026-06-05)', 'url': 'https://faq.bodi.com/answer?Id=9658'}
- {'title': 'Subscription Cancellation and Refund Policy | BODi Support (accessed 2026-06-05)', 'url': 'https://faq.bodi.com/us/en/help?a=Subscription-Cancellation-and-Refund-Policy---id--UkzlxgodHx0lOWsInMq1d'}
- Last reviewed 2026-06-05 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Beachbody (BODi) — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/beachbody-bodi (CC BY-SA 4.0).
See Beachbody (BODi) in the full index -> · How we score · Open data