Documented-Policy tier only. This score rates how clearly Balance's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

81/ 100 · B

Mental health · US

How hard is it to cancel Balance?

Balance scores 81/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), app-store.

Last reviewed 2026-06-17 · Documented-Policy tier · grade B

Subscriptions are cancelled self-serve by disabling auto-renewal in the store where purchased: Apple ID Subscriptions on iOS, Google Play account settings on Android, or the web (Stripe) path described in the help center. Cancellation is available at any time.

How to cancel Balance

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Balance — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/balance-elevate-labs (CC BY-SA 4.0).

See Balance in the full index -> · How we score · Open data

Earned it? Show your grade

Balance grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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<a href="https://www.cancelatlas.com/c/balance-elevate-labs"><img src="https://www.cancelatlas.com/share/badges/balance-elevate-labs.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>