How hard is it to cancel Badoo?

Badoo subscriptions can be cancelled online via the Badoo website (for card/PayPal subscribers) or through the App Store/Google Play settings (for mobile subscribers); cancellation stops auto-renewal and access continues until the current period ends. Cancellations must be made at least 24 hours before the next billing date to avoid the next charge. No refunds are issued for the remaining portion of an active subscription period; card/PayPal refund requests go through Badoo support, while App Store and Google Play purchases are refunded through Apple and Google respectively. There is no documented pause or freeze option.

How to cancel Badoo

• Channels: online (self-serve), in-app
• Official cancellation page: https://support.badoo.com/hc/en-us/articles/32089681830301-Canceling-subscriptions
• Pause/freeze: not offered. Badoo does not offer a documented subscription pause or freeze option.
• Refund policy: https://support.badoo.com/hc/en-us/articles/32090873601693-Requesting-a-refund
• Account/data deletion: Deleting your account triggers a 28-day grace period during which the profile is hidden but restorable; after 28 days data removal begins permanently. A separate Data Erasure Request can also be submitted to Badoo's team and takes up to 30 days to process. https://support.badoo.com/hc/en-us/articles/32151698136093-Deleting-your-data

Evidence

• {'title': 'Canceling subscriptions – Badoo Support (accessed 2026-06-05)', 'url': 'https://support.badoo.com/hc/en-us/articles/32089681830301-Canceling-subscriptions'}
• {'title': 'Requesting a refund – Badoo Support (accessed 2026-06-05)', 'url': 'https://support.badoo.com/hc/en-us/articles/32090873601693-Requesting-a-refund'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Badoo — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/badoo (CC BY-SA 4.0).

See Badoo in the full index -> · How we score · Open data

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