How hard is it to cancel AWeber?

AWeber can be cancelled online through the Billing section of the account dashboard (My Account > Billing > Close My Account) or in writing via email with login email and a copy of the most recent invoice. Security verification is required before cancellation proceeds and any overdue balance must be cleared first. Cancellation takes effect only once AWeber confirms receipt of the request; no proration or refunds for unused time are disclosed in the Service Agreement for standard plans. A Hold Package ($4.99/month) is available as an alternative to full cancellation to preserve data while suspending sending.

How to cancel AWeber

• Channels: online (self-serve), email
• Official cancellation page: https://docs.aweber.com/account-management/account-management/how-do-i-cancel-my-account-online
• Pause/freeze: available — AWeber offers a Hold Package at $4.99/month that preserves account data while deactivating automations and broadcast sending. Reactivation is available anytime by contacting customer support.
• Account/data deletion: AWeber deletes all data, files, and information stored in the account upon termination. Account data is erased within 30 days of closing if the user does not switch to the Hold Package. After 30 days the account cannot be reopened and data is permanently unavailable. https://www.aweber.com/service-agreement.htm

Evidence

• {'title': 'How do I cancel my account online? | AWeber Knowledge Base (accessed 2026-06-05)', 'url': 'https://docs.aweber.com/account-management/account-management/how-do-i-cancel-my-account-online'}
• {'title': 'AWeber Service Agreement (accessed 2026-06-05)', 'url': 'https://www.aweber.com/service-agreement.htm'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “AWeber — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/aweber (CC BY-SA 4.0).

See AWeber in the full index -> · How we score · Open data