Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Aura Health's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

69/ 100 · C

Mental health & wellness · US

How hard is it to cancel Aura Health?

Aura Health scores 69/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Aura Health subscriptions can be cancelled at any time in-app (Me > Menu > Edit Account > Cancel or downgrade subscriptions) or by emailing [email protected]; auto-renewal must be turned off at least 24 hours before the renewal date to avoid the next charge. No pause or freeze option is offered; cancellation takes effect at the end of the current billing period with access retained until then. Refunds for Apple App Store purchases must be requested directly from Apple; Google Play refunds require emailing Aura with the transaction ID; web purchases can be refunded by emailing Aura with the receipt, with a 5-10 business day processing time. No prorated refunds are mentioned for mid-cycle cancellations.

How to cancel Aura Health

  • Channels: in-app, email
  • Official cancellation page: https://www.aurahealth.io/faq
  • Pause/freeze: not offered. No pause or freeze option. Cancellation is scheduled for end of the current billing cycle; account data is retained and reactivation is possible at any time.
  • Account/data deletion: Account deletion available in-app via Me > Menu (☰) > Edit Account > More > Delete Account. Data may persist in some areas per Terms of Service. https://www.aurahealth.io/faq

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Aura Health, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/aura-health (CC BY-SA 4.0).

See Aura Health in the full index -> · How we score · Open data