Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Aura's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

73/ 100 · B

Security & identity · US

How hard is it to cancel Aura?

Aura scores 73/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), phone.

Last reviewed 2026-06-05 · Documented-Policy tier · grade B

Cancel online via your Aura Account membership portal, or by phone (1-855-712-0021). 60-day money-back guarantee on ANNUAL plans bought on the website or via Customer Support (does NOT apply to app-store/Amazon purchases); if you started on a free trial, the trial-start date is your purchase date for the 60-day window.

How to cancel Aura

  • Channels: online (self-serve), phone
  • Official cancellation page: https://help.aura.com/s/article/cancellation-options
  • Pause/freeze: not offered. No pause. Cancelling stops auto-renewal; protection continues to the end of the term.
  • Account/data deletion: Cancelling ends protection but doesn't delete your Aura account or data; account/data deletion is a separate privacy request (CCPA).

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Aura, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/aura (CC BY-SA 4.0).

See Aura in the full index -> · How we score · Open data

Earned it? Show your grade

Aura grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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