How hard is it to cancel Art of Tea?

Art of Tea subscription memberships can be cancelled at any time by contacting customer support via email at [email protected] or by phone at 1-877-268-8327 (Mon–Fri, 8:30am–4:30pm PST). There is no documented self-serve online cancellation portal; all cancellations and pauses are processed through direct contact with support. No refunds are issued for cancellations; instead, store credit is offered (less the cost of shipping). Subscribers can also skip individual shipments through their account.

How to cancel Art of Tea

• Channels: email, phone
• Official cancellation page: https://www.artoftea.com/pages/how-membership-works
• Pause/freeze: available — Pause and skip options are available; the membership page states customers can contact support at [email protected] or call 1-877-268-8327 to pause, and accounts also allow skipping individual shipments.
• Account/data deletion: To remove personal data and cancel registered membership, email [email protected]. The privacy policy states: 'If you would like to cancel your registered membership, remove your information from our database and not receive future communications from us, you simply need to email your request to [email protected].' https://www.artoftea.com/pages/privacy-policy

Evidence

• {'title': 'How Your Subscription Membership Works | Art of Tea (accessed 2026-06-06)', 'url': 'https://www.artoftea.com/pages/how-membership-works'}
• {'title': 'General Policies | Art of Tea (accessed 2026-06-06)', 'url': 'https://www.artoftea.com/pages/general-policies'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Art of Tea — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/art-of-tea-us (CC BY-SA 4.0).

See Art of Tea in the full index -> · How we score · Open data