Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Art of Tea's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

43/ 100 · D

Meal kits & food · US

How hard is it to cancel Art of Tea?

Art of Tea scores 43/100 (grade D) for how clearly it documents cancellation in the US, a poorly documented cancellation policy. Cancellation is available via email, phone.

Last reviewed 2026-06-06 · Documented-Policy tier · grade D

Art of Tea subscription memberships can be cancelled at any time by contacting customer support via email at [email protected] or by phone at 1-877-268-8327 (Mon-Fri, 8:30am-4:30pm PST). There is no documented self-serve online cancellation portal; all cancellations and pauses are processed through direct contact with support. No refunds are issued for cancellations; instead, store credit is offered (less the cost of shipping). Subscribers can also skip individual shipments through their account.

How to cancel Art of Tea

  • Channels: email, phone
  • Official cancellation page: https://www.artoftea.com/pages/how-membership-works
  • Pause/freeze: available, Pause and skip options are available; the membership page states customers can contact support at [email protected] or call 1-877-268-8327 to pause, and accounts also allow skipping individual shipments.
  • Account/data deletion: To remove personal data and cancel registered membership, email [email protected]. The privacy policy states: 'If you would like to cancel your registered membership, remove your information from our database and not receive future communications from us, you simply need to email your request to [email protected].' https://www.artoftea.com/pages/privacy-policy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Art of Tea, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/art-of-tea-us (CC BY-SA 4.0).

See Art of Tea in the full index -> · How we score · Open data