Home security · US
How hard is it to cancel Arlo Secure?
Arlo Secure scores 78/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app.
Arlo Secure plans are cancelled by the customer at my.arlo.com (Secure, My Arlo Account, Cancel Subscription) or in the Arlo Secure app (Profile, Location, Plan, Modify Plan, Cancel Plan); cancellations must be made through the same method used to subscribe and Arlo Support cannot cancel on a customer's behalf. The subscription stays active until the end of the billing period and cloud recordings are deleted within 48 hours of the end date.
How to cancel Arlo Secure
- Channels: online (self-serve), in-app
- Official cancellation page: https://kb.arlo.com/000063052/How-do-I-change-or-cancel-my-Arlo-subscription-plan-Arlo-Secure-4-0-5-0
- Pause/freeze: not offered.
- Account/data deletion: All recordings in the Arlo cloud are deleted within 48 hours of the subscription end date; download any recordings to keep within that window. https://kb.arlo.com/000063052/How-do-I-change-or-cancel-my-Arlo-subscription-plan-Arlo-Secure-4-0-5-0
Evidence
- How do I change or cancel my Arlo subscription plan? (Arlo Secure 4.0/5.0)
- Last reviewed 2026-06-17 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Arlo Secure — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/arlo-secure (CC BY-SA 4.0).
See Arlo Secure in the full index -> · How we score · Open data
Earned it? Show your grade
Arlo Secure grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
Copy the embed:
<a href="https://www.cancelatlas.com/c/arlo-secure"><img src="https://www.cancelatlas.com/share/badges/arlo-secure.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>