How hard is it to cancel Arlo Secure?

Arlo Secure plans are cancelled by the customer at my.arlo.com (Secure, My Arlo Account, Cancel Subscription) or in the Arlo Secure app (Profile, Location, Plan, Modify Plan, Cancel Plan); cancellations must be made through the same method used to subscribe and Arlo Support cannot cancel on a customer's behalf. The subscription stays active until the end of the billing period and cloud recordings are deleted within 48 hours of the end date.

How to cancel Arlo Secure

• Channels: online (self-serve), in-app
• Official cancellation page: https://kb.arlo.com/000063052/How-do-I-change-or-cancel-my-Arlo-subscription-plan-Arlo-Secure-4-0-5-0
• Pause/freeze: not offered.
• Account/data deletion: All recordings in the Arlo cloud are deleted within 48 hours of the subscription end date; download any recordings to keep within that window. https://kb.arlo.com/000063052/How-do-I-change-or-cancel-my-Arlo-subscription-plan-Arlo-Secure-4-0-5-0

Evidence

• How do I change or cancel my Arlo subscription plan? (Arlo Secure 4.0/5.0)
• Last reviewed 2026-06-17 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Arlo Secure, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/arlo-secure (CC BY-SA 4.0).

See Arlo Secure in the full index -> · How we score · Open data

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