Dating apps · US
How hard is it to cancel Archer?
Archer scores 62/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, email.
Archer subscriptions are cancelled through the platform where the subscription was purchased: iOS subscribers must cancel via Apple App Store settings, Android subscribers via Google Play, and direct subscribers may cancel through in-app profile/payment settings or by emailing [email protected]. Cancellation takes effect at the end of the current billing period with no pro-rated refund, except that users may cancel within three business days of initial subscription for a full refund, or in cases of death or disability. Virtual item purchases are final and non-refundable. Archer (a Match Group app) announced it would shut down on June 17, 2026, with auto-renewal turned off ahead of that date.
How to cancel Archer
- Channels: in-app, email
- Official cancellation page: https://archer-app.zendesk.com/hc/en-us/articles/38055570426779-Terms
- Pause/freeze: not offered. No pause option documented in Archer's terms or help center.
- Account/data deletion: Users can delete their account in-app via Profile > Settings (cog icon) > Help > Delete account. This deletes photos, chat history, and member interactions per Archer's Privacy Policy. Requests can also be sent to [email protected]. https://archer-app.zendesk.com/hc/en-us/articles/24166152477851-How-do-I-delete-my-account
Evidence
- {'title': 'Terms – Archer (accessed 2026-06-06)', 'url': 'https://archer-app.zendesk.com/hc/en-us/articles/38055570426779-Terms'}
- {'title': 'How do I delete my account? – Archer (accessed 2026-06-06)', 'url': 'https://archer-app.zendesk.com/hc/en-us/articles/24166152477851-How-do-I-delete-my-account'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Archer — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/archer-us (CC BY-SA 4.0).