Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Archer's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

62/ 100 · C

Dating apps · US

How hard is it to cancel Archer?

Archer scores 62/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Archer subscriptions are cancelled through the platform where the subscription was purchased: iOS subscribers must cancel via Apple App Store settings, Android subscribers via Google Play, and direct subscribers may cancel through in-app profile/payment settings or by emailing [email protected]. Cancellation takes effect at the end of the current billing period with no pro-rated refund, except that users may cancel within three business days of initial subscription for a full refund, or in cases of death or disability. Virtual item purchases are final and non-refundable. Archer (a Match Group app) announced it would shut down on June 17, 2026, with auto-renewal turned off ahead of that date.

How to cancel Archer

  • Channels: in-app, email
  • Official cancellation page: https://archer-app.zendesk.com/hc/en-us/articles/38055570426779-Terms
  • Pause/freeze: not offered. No pause option documented in Archer's terms or help center.
  • Account/data deletion: Users can delete their account in-app via Profile > Settings (cog icon) > Help > Delete account. This deletes photos, chat history, and member interactions per Archer's Privacy Policy. Requests can also be sent to [email protected]. https://archer-app.zendesk.com/hc/en-us/articles/24166152477851-How-do-I-delete-my-account

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Archer, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/archer-us (CC BY-SA 4.0).

See Archer in the full index -> · How we score · Open data