Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Appwrite (Appwrite Cloud)'s public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

77/ 100 · B

Developer tools · IL

How hard is it to cancel Appwrite (Appwrite Cloud)?

Appwrite (Appwrite Cloud) scores 77/100 (grade B) for how clearly it documents cancellation in the IL — a clearly documented cancellation policy. Cancellation is available via online (self-serve).

Last reviewed 2026-06-16 · Documented-Policy tier · grade B

Appwrite's Terms and Conditions are governed by the laws of Israel and the operating entity in its privacy policy is Appwrite Code Ltd.; users may cancel a subscription renewal through the online account management page or by contacting customer support. The published refund policy states services are non-refundable by default but allows case-by-case refunds for service failures, billing errors, unauthorized transactions, or first-time customer dissatisfaction within 14 days, requested via a ticket in the Appwrite Console.

How to cancel Appwrite (Appwrite Cloud)

  • Channels: online (self-serve)
  • Official cancellation page: https://appwrite.io/terms
  • Pause/freeze: not offered. No documented pause or snooze of a subscription. Users may cancel subscription renewal or change plans, but no pause option is described.
  • Refund policy: https://appwrite.io/docs/advanced/platform/refund-policy
  • Account/data deletion: Users can delete their Cloud account from the Console account settings page, or exercise data rights by contacting [email protected]. Personal data is stored until the record is deleted or a valid deletion request is received, subject to legal or litigation exceptions. https://appwrite.io/privacy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Appwrite (Appwrite Cloud) — Cancellation Friction Index (IL).” CES-1.1. https://www.cancelatlas.com/c/appwrite-cloud (CC BY-SA 4.0).

See Appwrite (Appwrite Cloud) in the full index -> · How we score · Open data

Earned it? Show your grade

Appwrite (Appwrite Cloud) grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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