Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Appwrite (Appwrite Cloud)'s public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

77/ 100 · B

Developer tools · IL

How hard is it to cancel Appwrite (Appwrite Cloud)?

Appwrite (Appwrite Cloud) scores 77/100 (grade B) for how clearly it documents cancellation in the IL, a clearly documented cancellation policy. Cancellation is available via online (self-serve).

Last reviewed 2026-06-16 · Documented-Policy tier · grade B

Appwrite's Terms and Conditions are governed by the laws of Israel and the operating entity in its privacy policy is Appwrite Code Ltd.; users may cancel a subscription renewal through the online account management page or by contacting customer support. The published refund policy states services are non-refundable by default but allows case-by-case refunds for service failures, billing errors, unauthorized transactions, or first-time customer dissatisfaction within 14 days, requested via a ticket in the Appwrite Console.

How to cancel Appwrite (Appwrite Cloud)

  • Channels: online (self-serve)
  • Official cancellation page: https://appwrite.io/terms
  • Pause/freeze: not offered. No documented pause or snooze of a subscription. Users may cancel subscription renewal or change plans, but no pause option is described.
  • Refund policy: https://appwrite.io/docs/advanced/platform/refund-policy
  • Account/data deletion: Users can delete their Cloud account from the Console account settings page, or exercise data rights by contacting [email protected]. Personal data is stored until the record is deleted or a valid deletion request is received, subject to legal or litigation exceptions. https://appwrite.io/privacy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Appwrite (Appwrite Cloud), Cancellation Friction Index (IL).” CES-1.1. https://www.cancelatlas.com/c/appwrite-cloud (CC BY-SA 4.0).

See Appwrite (Appwrite Cloud) in the full index -> · How we score · Open data

Earned it? Show your grade

Appwrite (Appwrite Cloud) grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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