Documented-Policy tier only. This score rates how clearly Apple Arcade's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

80/ 100 · B

Gaming subscriptions · US

How hard is it to cancel Apple Arcade?

Apple Arcade scores 80/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app.

Last reviewed 2026-06-05 · Documented-Policy tier · grade B

Apple Arcade can be cancelled online via account.apple.com or through Settings/App Store on iPhone, iPad, or Mac. Cancellation must be initiated at least 24 hours before the next renewal date to avoid being charged for the next billing period; access continues until the end of the current paid period. No proration refunds are provided in the US (prorated refunds apply only in Germany, Israel, South Africa, and Turkey); refund requests for unintended charges can be submitted at reportaproblem.apple.com.

How to cancel Apple Arcade

  • Channels: online (self-serve), in-app
  • Official cancellation page: https://support.apple.com/en-us/118428
  • Pause/freeze: not offered. Apple does not offer a pause or freeze option for Apple Arcade subscriptions.
  • Account/data deletion: Apple Account and associated data can be permanently deleted via privacy.apple.com; deletion renders personal data permanently unrecoverable or deidentified, though Apple may retain transaction records required by law. https://privacy.apple.com/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Apple Arcade — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/apple-arcade (CC BY-SA 4.0).

See Apple Arcade in the full index -> · How we score · Open data

Earned it? Show your grade

Apple Arcade grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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