Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly ANWB's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

83/ 100 · B

Retail & membership · NL

How hard is it to cancel ANWB?

ANWB scores 83/100 (grade B) for how clearly it documents cancellation in the NL — a clearly documented cancellation policy. Cancellation is available via online (self-serve), phone, post.

Last reviewed 2026-06-16 · Documented-Policy tier · grade B

ANWB lets members cancel (opzeggen) via the Mijn ANWB online account, by phone (088-2692222), or in writing by post to the Leden Service Center in Den Haag; phone is required for members with partner benefits or youth discounts. After the first contract period the membership can be cancelled daily with one month's notice (opzegtermijn). For the Wegenwacht Service, ANWB calculates any overpaid contribution and refunds it; for the general membership, refunds of paid contribution apply only in specific cases such as death or moving abroad. Members can also downgrade to a basic paid membership instead of cancelling.

How to cancel ANWB

  • Channels: online (self-serve), phone, post
  • Official cancellation page: https://www.anwb.nl/lidmaatschap/opzeggen
  • Pause/freeze: available — Members can retain basic membership for €17.75/year without additional services instead of fully cancelling, preserving membership status and benefits.
  • Refund policy: https://www.anwb.nl/lidmaatschap/opzeggen
  • Account/data deletion: Personal data handling and member rights are set out in the ANWB privacy statement; requests handled via the Leden Service Center. https://www.anwb.nl/jouw-privacy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “ANWB — Cancellation Friction Index (NL).” CES-1.1. https://www.cancelatlas.com/c/anwb-nl (CC BY-SA 4.0).

See ANWB in the full index -> · How we score · Open data

Earned it? Show your grade

ANWB grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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