Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly ALOHA's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

63/ 100 · C

Meal kits & food · US

How hard is it to cancel ALOHA?

ALOHA scores 63/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

ALOHA offers an autoship subscription for its plant-based protein products and allows cancellation at any time through the online account portal by navigating to the 'more' menu and selecting cancel. Subscribers can also skip orders or change their charge date online without contacting support. Once an order has been billed, ALOHA cannot cancel or refund it, and the company does not accept returns to preserve product integrity. Email support is available at [email protected] for additional assistance.

How to cancel ALOHA

  • Channels: online (self-serve), email
  • Official cancellation page: https://aloha.com/pages/faq
  • Pause/freeze: available — Subscribers can delay their next order date or skip an order at any time through the online autoship portal, which functions as a de facto pause.
  • Account/data deletion: Data deletion and do-not-sell requests can be submitted via the dedicated privacy page at aloha.com/pages/do-not-sell-my-data or by emailing [email protected]. Covers CCPA and other US state privacy laws. https://aloha.com/pages/do-not-sell-my-data

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “ALOHA — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/aloha-us (CC BY-SA 4.0).

See ALOHA in the full index -> · How we score · Open data