Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Alo Moves's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

68/ 100 · C

Fitness & gym · US

How hard is it to cancel Alo Moves?

Alo Moves scores 68/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), in-app.

Last reviewed 2026-06-05 · Documented-Policy tier · grade C

Members can cancel at any time via their online membership settings or through the mobile app (separate iOS in-app cancellation also documented). Cancellation takes effect at the end of the current billing period, access is retained until then, but account history and enrolled training plans are lost at the effective cancellation date. No refunds are issued for partial billing periods; rare exceptions (e.g., duplicate charges) are handled case-by-case. A membership pause option exists per official documentation.

How to cancel Alo Moves

  • Channels: online (self-serve), in-app
  • Official cancellation page: https://wellnessclub.aloyoga.com/support/account-and-billing/how-do-i-cancel-my-alo-moves-membership
  • Pause/freeze: available, Alo Moves (now ALO Wellness Club) offers a membership pause option, documented on the official support page at wellnessclub.aloyoga.com/support/account-and-billing/how-do-i-pause-my-membership. Specific duration limits were not extractable from the JS-rendered page.
  • Account/data deletion: California residents and users in EU/UK/Canada/UAE/Qatar/Kuwait can request deletion of personal data. Requests submitted via email to [email protected] or by mail to ALO, LLC, ATTN: Legal, 9830 Wilshire Blvd, Beverly Hills, CA 90212. ALO responds within one month (up to three months for complex requests). https://www.aloyoga.com/pages/privacy-policy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Alo Moves, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/alo-moves (CC BY-SA 4.0).

See Alo Moves in the full index -> · How we score · Open data