Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Alo Moves's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

68/ 100 · C

Fitness & audio apps · US

How hard is it to cancel Alo Moves?

Alo Moves scores 68/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), in-app.

Last reviewed 2026-06-05 · Documented-Policy tier · grade C

Members can cancel at any time via their online membership settings or through the mobile app (separate iOS in-app cancellation also documented). Cancellation takes effect at the end of the current billing period — access is retained until then, but account history and enrolled training plans are lost at the effective cancellation date. No refunds are issued for partial billing periods; rare exceptions (e.g., duplicate charges) are handled case-by-case. A membership pause option exists per official documentation.

How to cancel Alo Moves

  • Channels: online (self-serve), in-app
  • Official cancellation page: https://wellnessclub.aloyoga.com/support/account-and-billing/how-do-i-cancel-my-alo-moves-membership
  • Pause/freeze: available — Alo Moves (now ALO Wellness Club) offers a membership pause option, documented on the official support page at wellnessclub.aloyoga.com/support/account-and-billing/how-do-i-pause-my-membership. Specific duration limits were not extractable from the JS-rendered page.
  • Account/data deletion: California residents and users in EU/UK/Canada/UAE/Qatar/Kuwait can request deletion of personal data. Requests submitted via email to [email protected] or by mail to ALO, LLC, ATTN: Legal, 9830 Wilshire Blvd, Beverly Hills, CA 90212. ALO responds within one month (up to three months for complex requests). https://www.aloyoga.com/pages/privacy-policy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Alo Moves — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/alo-moves (CC BY-SA 4.0).

See Alo Moves in the full index -> · How we score · Open data