How hard is it to cancel allplants?

Subscribers can cancel online via a 'cancel my subscription' button at the bottom of the Subscriptions page in their account, or by emailing [email protected] (previously [email protected]), or by phone (020 8068 1700, Mon–Fri 9am–6pm). Cancellation must be completed by 8am, two days before the next scheduled delivery to take effect for that cycle. No returns are accepted due to the frozen nature of the products; any approved refunds take 3–5 working days to reach the customer's bank. The subscription is described as fully flexible: customers can also pause, skip, or delay deliveries from their account at any time.

How to cancel allplants

• Channels: online (self-serve), email, phone
• Official cancellation page: https://help.allplants.com/en/articles/127-how-to-cancel-your-subscription
• Pause/freeze: available — Subscribers can pause, skip, or delay deliveries from their account page by editing the delivery date. A dedicated 'delay/skip your next delivery' help article is listed in the help centre.
• Account/data deletion: Right to erasure stated in the allplants Privacy Policy (data controller: M&E Mills Chilled Manufacturing Ltd). Requests can be submitted by emailing [email protected]. https://allplants.com/policies/privacy-policy

Evidence

• {'title': 'How to cancel your subscription – allplants Help Centre (accessed 2026-06-05)', 'url': 'https://help.allplants.com/en/articles/127-how-to-cancel-your-subscription'}
• {'title': 'allplants Privacy Policy – allplants (accessed 2026-06-05)', 'url': 'https://allplants.com/policies/privacy-policy'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “allplants — Cancellation Friction Index (UK).” CES-1.1. https://www.cancelatlas.com/c/allplants-uk (CC BY-SA 4.0).

See allplants in the full index -> · How we score · Open data