Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Aldi Talk's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

96/ 100 · A

Telecom & ISP · DE

How hard is it to cancel Aldi Talk?

Aldi Talk scores 96/100 (grade A) for how clearly it documents cancellation in the DE, among the most clearly documented cancellation policies we've scored. Cancellation is available via online (self-serve), phone, postal mail.

Last reviewed 2026-06-16 · Documented-Policy tier · grade A

Aldi Talk is a prepaid service; the SIM deactivates on its own if not recharged, but a formal cancellation ('Vertrag kuendigen' at the customer portal) is needed to take the number elsewhere. Number portability (Rufnummernmitnahme) can be requested from 4 months before the cancellation date up to 30 days after contract end, and is free since the Dec 2021 TKG amendment; successful porting earns a EUR 10 bonus. Porting is requested by contacting the current provider (phone recommended) or in writing by email/letter using a downloadable form, and must arrive no later than one month after contract end. GDPR deletion rights (Art. 17) are available via the online customer account.

How to cancel Aldi Talk

  • Channels: online (self-serve), phone, postal mail
  • Official cancellation page: https://www.alditalk.de/rufnummernmitnahme
  • Pause/freeze: not offered. No pause/Stilllegung option is documented; as a prepaid SIM the card stays inactive until recharged, but no formal pause feature is offered.
  • Refund policy: https://www.alditalk.de/rufnummernmitnahme
  • Account/data deletion: Right to deletion under Art. 17 GDPR is documented; customers can delete their data and self-delete their account in the online customer account. Contact-form data is deleted at the latest after contract termination, subject to statutory retention. DPO: E-Plus Service GmbH, [email protected]. https://www.alditalk-kundenbetreuung.de/de/datenschutz

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Aldi Talk, Cancellation Friction Index (DE).” CES-1.1. https://www.cancelatlas.com/c/aldi-talk-de (CC BY-SA 4.0).

See Aldi Talk in the full index -> · How we score · Open data

Earned it? Show your grade

Aldi Talk grades A, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

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