Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Aldi Talk's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

96/ 100 · A

Telecom & ISP · DE

How hard is it to cancel Aldi Talk?

Aldi Talk scores 96/100 (grade A) for how clearly it documents cancellation in the DE — among the most clearly documented cancellation policies we've scored. Cancellation is available via online (self-serve), phone, postal mail.

Last reviewed 2026-06-16 · Documented-Policy tier · grade A

Aldi Talk is a prepaid service; the SIM deactivates on its own if not recharged, but a formal cancellation ('Vertrag kuendigen' at the customer portal) is needed to take the number elsewhere. Number portability (Rufnummernmitnahme) can be requested from 4 months before the cancellation date up to 30 days after contract end, and is free since the Dec 2021 TKG amendment; successful porting earns a EUR 10 bonus. Porting is requested by contacting the current provider (phone recommended) or in writing by email/letter using a downloadable form, and must arrive no later than one month after contract end. GDPR deletion rights (Art. 17) are available via the online customer account.

How to cancel Aldi Talk

  • Channels: online (self-serve), phone, postal mail
  • Official cancellation page: https://www.alditalk.de/rufnummernmitnahme
  • Pause/freeze: not offered. No pause/Stilllegung option is documented; as a prepaid SIM the card stays inactive until recharged, but no formal pause feature is offered.
  • Refund policy: https://www.alditalk.de/rufnummernmitnahme
  • Account/data deletion: Right to deletion under Art. 17 GDPR is documented; customers can delete their data and self-delete their account in the online customer account. Contact-form data is deleted at the latest after contract termination, subject to statutory retention. DPO: E-Plus Service GmbH, [email protected]. https://www.alditalk-kundenbetreuung.de/de/datenschutz

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Aldi Talk — Cancellation Friction Index (DE).” CES-1.1. https://www.cancelatlas.com/c/aldi-talk-de (CC BY-SA 4.0).

See Aldi Talk in the full index -> · How we score · Open data

Earned it? Show your grade

Aldi Talk grades A — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade A

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