Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Alamo Season Pass's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

58/ 100 · C

Retail & membership · US

How hard is it to cancel Alamo Season Pass?

Alamo Season Pass scores 58/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, online (self-serve).

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Alamo Season Pass is a recurring monthly subscription giving members one reserved seat per day at participating Alamo Drafthouse locations. Members may cancel at any time; cancellation takes effect at the next monthly billing anniversary with no refund or prorated credit for the remaining period. The Terms of Service do not specify a dedicated cancellation URL or step-by-step channel, the policy references the Alamo Drafthouse Mobile App as the primary service interface, and members manage subscriptions through their app or online account. No pause or freeze option exists; per-ticket fees remain due through the end of the membership period even after cancellation.

How to cancel Alamo Season Pass

  • Channels: in-app, online (self-serve)
  • Official cancellation page: https://drafthouse.com/policies/season-pass
  • Pause/freeze: not offered. No pause or freeze option is mentioned in the Season Pass Terms of Service. Members may only cancel and later request reactivation at any time.
  • Account/data deletion: Data deletion requests are handled under Sony Pictures Entertainment's privacy policy (Alamo Drafthouse is SPE-owned). California and other covered-state consumers may submit deletion requests via the SPE privacy portal or by calling 1-800-860-2878. https://drafthouse.com/privacy-policy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Alamo Season Pass, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/alamo-season-pass-us (CC BY-SA 4.0).

See Alamo Season Pass in the full index -> · How we score · Open data