Documented-Policy tier only. This score rates how clearly Alamo Season Pass's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

58/ 100 · C

Retail & membership · US

How hard is it to cancel Alamo Season Pass?

Alamo Season Pass scores 58/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, online (self-serve).

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Alamo Season Pass is a recurring monthly subscription giving members one reserved seat per day at participating Alamo Drafthouse locations. Members may cancel at any time; cancellation takes effect at the next monthly billing anniversary with no refund or prorated credit for the remaining period. The Terms of Service do not specify a dedicated cancellation URL or step-by-step channel — the policy references the Alamo Drafthouse Mobile App as the primary service interface, and members manage subscriptions through their app or online account. No pause or freeze option exists; per-ticket fees remain due through the end of the membership period even after cancellation.

How to cancel Alamo Season Pass

  • Channels: in-app, online (self-serve)
  • Official cancellation page: https://drafthouse.com/policies/season-pass
  • Pause/freeze: not offered. No pause or freeze option is mentioned in the Season Pass Terms of Service. Members may only cancel and later request reactivation at any time.
  • Account/data deletion: Data deletion requests are handled under Sony Pictures Entertainment's privacy policy (Alamo Drafthouse is SPE-owned). California and other covered-state consumers may submit deletion requests via the SPE privacy portal or by calling 1-800-860-2878. https://drafthouse.com/privacy-policy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Alamo Season Pass — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/alamo-season-pass-us (CC BY-SA 4.0).

See Alamo Season Pass in the full index -> · How we score · Open data