Retail & membership · US
How hard is it to cancel Alamo Season Pass?
Alamo Season Pass scores 58/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, online (self-serve).
Alamo Season Pass is a recurring monthly subscription giving members one reserved seat per day at participating Alamo Drafthouse locations. Members may cancel at any time; cancellation takes effect at the next monthly billing anniversary with no refund or prorated credit for the remaining period. The Terms of Service do not specify a dedicated cancellation URL or step-by-step channel — the policy references the Alamo Drafthouse Mobile App as the primary service interface, and members manage subscriptions through their app or online account. No pause or freeze option exists; per-ticket fees remain due through the end of the membership period even after cancellation.
How to cancel Alamo Season Pass
- Channels: in-app, online (self-serve)
- Official cancellation page: https://drafthouse.com/policies/season-pass
- Pause/freeze: not offered. No pause or freeze option is mentioned in the Season Pass Terms of Service. Members may only cancel and later request reactivation at any time.
- Account/data deletion: Data deletion requests are handled under Sony Pictures Entertainment's privacy policy (Alamo Drafthouse is SPE-owned). California and other covered-state consumers may submit deletion requests via the SPE privacy portal or by calling 1-800-860-2878. https://drafthouse.com/privacy-policy
Evidence
- {'title': 'Season Pass Terms of Service | Alamo Drafthouse Cinema (accessed 2026-06-06)', 'url': 'https://drafthouse.com/policies/season-pass'}
- {'title': 'DC Metro Area Season Pass Policy | Alamo Drafthouse Cinema (accessed 2026-06-06)', 'url': 'https://drafthouse.com/dc-metro-area/policies/season-pass'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Alamo Season Pass — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/alamo-season-pass-us (CC BY-SA 4.0).
See Alamo Season Pass in the full index -> · How we score · Open data