Documented-Policy tier only. This score rates how clearly Air Mail's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

74/ 100 · B

News & publishing · US

How hard is it to cancel Air Mail?

Air Mail scores 74/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade B

Air Mail subscribers can cancel at any time via their online account page (airmail.news/subscription); cancellation takes effect at the end of the current paid billing period. No refunds are issued for any remaining time in the period already paid, and subscriptions cannot be terminated early for a prorated refund. Auto-renewal applies to both monthly ($9.99/mo) and annual ($79.99/yr) plans, with a 14-day free trial available on the annual plan. Unsubscribing from emails does not cancel the subscription — account-page cancellation is required.

How to cancel Air Mail

  • Channels: online (self-serve), email
  • Official cancellation page: https://airmail.news/faq
  • Pause/freeze: not offered. No pause option is documented. Subscribers may cancel at any time; cancellation takes effect at the end of the current paid period. No mid-period suspension or hold feature is mentioned in the FAQ or Terms.
  • Account/data deletion: Users can request removal of personal information by emailing [email protected]. The privacy policy states Air Mail may require identity verification and retains data as needed for legal compliance and dispute resolution. No dedicated web form for deletion requests is provided. https://airmail.news/privacy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Air Mail — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/air-mail-us (CC BY-SA 4.0).

See Air Mail in the full index -> · How we score · Open data

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Air Mail grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

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