Documented-Policy tier only. This score rates how clearly Afrihost's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

80/ 100 · B

Telecom & ISP · ZA

How hard is it to cancel Afrihost?

Afrihost scores 80/100 (grade B) for how clearly it documents cancellation in the ZA, a clearly documented cancellation policy. Cancellation is available via online (self-serve).

Last reviewed 2026-06-16 · Documented-Policy tier · grade B

Afrihost packages are month-to-month with no fixed-term contracts and cancellations are accepted only through the ClientZone portal, not by email. One calendar month notice applies; for non-fibre services cancellations before the 15th take effect at month-end while those after the 15th take effect the following month-end, and fibre cancellations require a full calendar month notice.

How to cancel Afrihost

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Afrihost, Cancellation Friction Index (ZA).” CES-1.1. https://www.cancelatlas.com/c/afrihost-za (CC BY-SA 4.0).

See Afrihost in the full index -> · How we score · Open data

Earned it? Show your grade

Afrihost grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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