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How hard is it to cancel ADT?
ADT scores 77/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), phone.
ADT customers who purchased online can cancel monitoring via the MyADT (myadt.com Account, Manage Subscriptions) or ADT+ (plus.adt.com Billing, Manage Subscriptions) cancellation form; all others must call 1-800-ADT-ASAP. Professional monitoring runs on a 36 month contract (24 months in California) and early cancellation can incur up to 75 percent of the remaining monthly charges.
How to cancel ADT
- Channels: online (self-serve), phone
- Official cancellation page: https://help.adt.com/article/How-Do-I-Cancel-My-ADT-Monitoring
- Pause/freeze: not offered.
- Account/data deletion:
Evidence
- How Do I Cancel My ADT Monitoring?
- Locate Your Contract End Date
- Last reviewed 2026-06-17 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “ADT — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/adt (CC BY-SA 4.0).
See ADT in the full index -> · How we score · Open data
Earned it? Show your grade
ADT grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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