Security & identity · US
How hard is it to cancel ADT?
ADT scores 77/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), phone.
ADT customers who purchased online can cancel monitoring via the MyADT (myadt.com Account, Manage Subscriptions) or ADT+ (plus.adt.com Billing, Manage Subscriptions) cancellation form; all others must call 1-800-ADT-ASAP. Professional monitoring runs on a 36 month contract (24 months in California) and early cancellation can incur up to 75 percent of the remaining monthly charges.
How to cancel ADT
- Channels: online (self-serve), phone
- Official cancellation page: https://help.adt.com/article/How-Do-I-Cancel-My-ADT-Monitoring
- Pause/freeze: not offered.
- Account/data deletion:
Evidence
- How Do I Cancel My ADT Monitoring?
- Locate Your Contract End Date
- Last reviewed 2026-06-17 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “ADT, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/adt (CC BY-SA 4.0).
See ADT in the full index -> · How we score · Open data
Earned it? Show your grade
ADT grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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