How hard is it to cancel AdGuard VPN?

AdGuard VPN subscriptions can be cancelled online by turning off auto-renewal in the AdGuard account dashboard under Licenses; the subscription remains active until the end of the paid period. Refunds are available within 30 days of purchase for 1-year and 2-year plans purchased directly from adguard-vpn.com, but monthly subscriptions are non-refundable. Refund requests must be submitted by email to [email protected] and are processed within up to 10 business days. Subscriptions purchased through Apple App Store must be managed via Apple ID settings rather than the AdGuard account portal.

How to cancel AdGuard VPN

• Channels: online (self-serve), email
• Official cancellation page: https://adguard-vpn.com/kb/general/subscription/
• Pause/freeze: not offered. No pause option documented. Users can cancel auto-renewal and retain access until the subscription expiry date, but no formal pause/suspend feature is offered.
• Account/data deletion: Users can delete their AdGuard account at my.adguard-vpn.com or submit a data erasure request to [email protected]. AdGuard responds within the timeframe required by applicable data protection law. https://adguard-vpn.com/en/privacy.html

Evidence

• {'title': 'How to subscribe | AdGuard VPN Knowledge Base (accessed 2026-06-06)', 'url': 'https://adguard-vpn.com/kb/general/subscription/'}
• {'title': 'AdGuard VPN Terms of Sale (accessed 2026-06-06)', 'url': 'https://adguard-vpn.com/en/terms-of-sale.html'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “AdGuard VPN — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/adguard-vpn-us (CC BY-SA 4.0).

See AdGuard VPN in the full index -> · How we score · Open data

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