Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly ADAC's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

83/ 100 · B

Retail & membership · DE

How hard is it to cancel ADAC?

ADAC scores 83/100 (grade B) for how clearly it documents cancellation in the DE — a clearly documented cancellation policy. Cancellation is available via online (self-serve), email, phone.

Last reviewed 2026-06-16 · Documented-Policy tier · grade B

ADAC provides an official online cancellation form (the legally required German Kündigungsbutton since July 2022); members can also cancel by email to [email protected] or by phone. Cancellation must be in text form (Textform) with a notice period of three months to the end of the contribution period; a tariff downgrade requires only one month's notice. The membership auto-renews annually if not cancelled within the three-month window. No refund of unused membership fee is stated on the cancellation page. Cancellation confirmation with an effective end date is provided.

How to cancel ADAC

  • Channels: online (self-serve), email, phone
  • Official cancellation page: https://www.adac.de/mitgliedschaft/kuendigung/formular/
  • Pause/freeze: not offered. No membership pause offered; only full cancellation or a tariff downgrade (with 1-month notice) is available.
  • Account/data deletion: Data handling and member rights (including deletion/Auskunft) are described in the ADAC Datenschutz pages; deletion requests are handled via member services. https://www.adac.de/datenschutz/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “ADAC — Cancellation Friction Index (DE).” CES-1.1. https://www.cancelatlas.com/c/adac-de (CC BY-SA 4.0).

See ADAC in the full index -> · How we score · Open data

Earned it? Show your grade

ADAC grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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