Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly ACE Auto Club Europa's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

81/ 100 · B

Retail & membership · DE

How hard is it to cancel ACE Auto Club Europa?

ACE Auto Club Europa scores 81/100 (grade B) for how clearly it documents cancellation in the DE — a clearly documented cancellation policy. Cancellation is available via online (self-serve), email, post.

Last reviewed 2026-06-16 · Documented-Policy tier · grade B

ACE Auto Club Europa lets members cancel via an official online cancellation form (Kündigungsformular), by email to [email protected], or by post to Schmidener Straße 227, 70374 Stuttgart; cancellation requires text form (Textform). The cancellation must arrive by September 30 of the current calendar year and takes effect at year-end (December 31); for postal submissions the postmark date counts. The membership auto-renews for another year if not cancelled in text form by the deadline. Only the primary member can cancel; third parties need a power of attorney. No refund of unused membership fee is stated.

How to cancel ACE Auto Club Europa

  • Channels: online (self-serve), email, post
  • Official cancellation page: https://www.ace.de/mitgliedschaft/mitgliedschaft-kuendigen/
  • Pause/freeze: not offered. No membership pause offered; only full cancellation is available (tariff changes handled via Umschreibung form).
  • Account/data deletion: Personal data is processed by ACE-Wirtschaftsdienst GmbH, Stuttgart; data protection details and member rights are available on the ACE Datenschutz pages. https://www.ace.de/datenschutz/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “ACE Auto Club Europa — Cancellation Friction Index (DE).” CES-1.1. https://www.cancelatlas.com/c/ace-de (CC BY-SA 4.0).

See ACE Auto Club Europa in the full index -> · How we score · Open data

Earned it? Show your grade

ACE Auto Club Europa grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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