Gym & fitness · US
How hard is it to cancel 9Round?
9Round scores 63/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), in person.
9Round requires 30 days advance notice to cancel in-studio memberships; members can submit a cancellation request via an online form on the corporate website or by contacting their local franchise studio in person. Cancellations for digital (9RoundNOW) subscriptions take effect at the end of the current billing period, with no refunds for partially used periods. Fixed-term memberships cannot be cancelled early and expire at the end of the term. Because studios are independently operated franchises, specific cancellation terms may vary by location per the individual membership agreement.
How to cancel 9Round
- Channels: online (self-serve), in person
- Official cancellation page: https://www.9round.com/membership-cancellations
- Pause/freeze: available — Membership freeze is available at many franchise locations, typically for a small monthly fee (e.g., $19/mo for core freeze at some locations); medical freezes may be fee-waived. Contact your local studio to request a freeze, as terms vary by franchise.
- Account/data deletion: Submit a data deletion request by emailing [email protected]. Identity verification is required. California and other state residents have explicit deletion rights under applicable privacy law. https://www.9round.com/privacy-policy
Evidence
- {'title': '9Round – Membership Cancellations (accessed 2026-06-06)', 'url': 'https://www.9round.com/membership-cancellations'}
- {'title': '9Round – Terms of Use (accessed 2026-06-06)', 'url': 'https://www.9round.com/terms-of-use'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “9Round — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/9round-us (CC BY-SA 4.0).