How hard is it to cancel 1Password?

1Password subscriptions can be cancelled online at any time via 1Password.com (Billing → Cancel subscription); iOS and Android in-app subscribers must cancel through Apple or Google respectively. Cancellation takes effect at the end of the current billing period, after which the account is frozen but not deleted. No refunds are issued for past charges or any unused time remaining in the billing period. Account data can be permanently deleted separately through the account management settings.

How to cancel 1Password

• Channels: online (self-serve), in-app, email
• Official cancellation page: https://support.1password.com/manage-subscription/
• Pause/freeze: not offered. No pause or freeze option is offered; cancelling leaves the account active until the end of the billing period, after which it is frozen until reactivated.
• Refund policy: https://support.1password.com/refund-policy/
• Account/data deletion: Users can permanently delete their account from 1Password.com (Manage Account → Permanently Delete Account); contact and payment information is immediately erased upon deletion with no restoration possible. For family/team/business accounts, deletion must be requested via support at [email protected]. https://support.1password.com/delete-account/

Evidence

• {'title': 'Manage your 1Password subscription on 1Password.com | 1Password Support (accessed 2026-06-05)', 'url': 'https://support.1password.com/manage-subscription/'}
• {'title': '1Password refund policy | 1Password Support (accessed 2026-06-05)', 'url': 'https://support.1password.com/refund-policy/'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “1Password — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/1password (CC BY-SA 4.0).

See 1Password in the full index -> · How we score · Open data

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