Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Pine AI (19Pine)'s public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

72/ 100 · B

AI tools · US

How hard is it to cancel Pine AI (19Pine)?

Pine AI (19Pine) scores 72/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-11 · Documented-Policy tier · grade B

Cancel anytime via account settings or by emailing [email protected]. The current billing period remains active until its end date; future renewals stop. No mid-cycle prorations by default. Subscription fees are final and non-refundable except where required by law; billing errors or system issues may be reviewed case-by-case. Annual plan holders may discuss switching to monthly with a potential prorated adjustment. Add-on credits never expire and stay on the account even after cancellation. No pause option is documented.

How to cancel Pine AI (19Pine)

  • Channels: online (self-serve), email
  • Official cancellation page: https://www.19pine.ai/pricing-faqs
  • Pause/freeze: not offered. No pause or freeze option documented. Downgrades take effect at next renewal.
  • Refund policy: https://www.19pine.ai/pricing-faqs
  • Account/data deletion: Users may request account closure and data deletion by emailing [email protected]. Pine states it will delete or de-identify profile data per its retention policy. No dedicated deletion portal exists.

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Pine AI (19Pine), Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/19pine (CC BY-SA 4.0).

See Pine AI (19Pine) in the full index -> · How we score · Open data

Earned it? Show your grade

Pine AI (19Pine) grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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