Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Pine AI (19Pine)'s public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

72/ 100 · B

AI tools · US

How hard is it to cancel Pine AI (19Pine)?

Pine AI (19Pine) scores 72/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-11 · Documented-Policy tier · grade B

Cancel anytime via account settings or by emailing [email protected]. The current billing period remains active until its end date; future renewals stop. No mid-cycle prorations by default. Subscription fees are final and non-refundable except where required by law; billing errors or system issues may be reviewed case-by-case. Annual plan holders may discuss switching to monthly with a potential prorated adjustment. Add-on credits never expire and stay on the account even after cancellation. No pause option is documented.

How to cancel Pine AI (19Pine)

  • Channels: online (self-serve), email
  • Official cancellation page: https://www.19pine.ai/pricing-faqs
  • Pause/freeze: not offered. No pause or freeze option documented. Downgrades take effect at next renewal.
  • Refund policy: https://www.19pine.ai/pricing-faqs
  • Account/data deletion: Users may request account closure and data deletion by emailing [email protected]. Pine states it will delete or de-identify profile data per its retention policy. No dedicated deletion portal exists.

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Pine AI (19Pine) — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/19pine (CC BY-SA 4.0).

See Pine AI (19Pine) in the full index -> · How we score · Open data

Earned it? Show your grade

Pine AI (19Pine) grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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